Can I personalize my invitation?
Yes. We offer a wide range of templates with personalization options, so you can update the wording and event details to fit your order.
Will I receive a proof before printing?
Yes. Every order includes a free digital proof.
Do you offer physical proofs or samples?
Yes. Physical proofs and samples are available for a nominal fee.
How long does production take?
Most orders are produced in 3 business days or less. The majority of orders ship within 1 business day.
Can turnaround take longer than 3 business days?
Occasionally, yes. During peak periods, production may extend past 3 business days. That is not typical for most orders.
When does production begin?
Production timing depends on proof approval. Orders move forward after the proofing process is complete and the order is ready for production.
What shipping methods do you offer?
We offer:
- UPS Next Day
- UPS 2-Day
- USPS Standard
- USPS Economy
We can also offer other shipping methods on request.
Can I request a different shipping method?
Yes. If you need a different shipping option, contact us and we can review available methods.
Does faster shipping reduce production time?
No. Production time and shipping time are separate. Faster shipping reduces delivery time after the order ships, but it does not remove production time.
What printing method do you use?
We use HP Indigo printing technology for sharp detail, clean color, and a professional printed finish.
What finish options do you offer?
We offer UV coating options for different finishes, depending on the look and feel you want.
Do you offer different paper and stock options?
Yes. We offer a range of paper and stock options to fit different styles, needs, and preferences.
How are invitations finished?
We use precise cutting for clean edges and a polished final result.
What if there is a mistake with my order?
If we make an error, we will replace the order for free.
What kinds of errors are covered?
That includes misprints, miscuts, shipping errors, and other mistakes on our end.
What should I do if there is a problem with my order?
Contact us as soon as possible with your order number, a short description of the issue, and photos if applicable. That helps us review the problem quickly.
Do you replace orders for free if the problem was caused by PrintInvitations?
Yes. If the issue was caused by us, we will replace the affected order at no charge.
Can you help if I have a tight deadline?
Yes. If timing is important, contact us before ordering and we can help you choose the best shipping option for your timeline.
Do you offer a lot of design choices?
Yes. We offer a significant number of styles and templates so customers can choose a design that fits their event.
How do I know what my order will look like before it prints?
Your free digital proof lets you review the design, wording, and details before production.